Pharmacy Assistant - Remote

1w1 week ago

Sentrex

Markham, CA · Full-time · C$43,000 – C$48,000

About this role

Sentrex Health Solutions is a proudly Canadian company providing specialty pharmacy services, customized distribution solutions, patient support programs, and more. The Pharmacy Assistant handles dispensary duties like prescription entry/processing, picking/packaging/shipping medications, telephone calls, accounts receivables, inventory maintenance, compounding assistance where permitted, and administrative tasks. Roles require working independently under Pharmacist direction and within a team, with cross-training across pharmacy areas.

A typical day involves accurate processing of prescriptions, including insurance billing follow-ups with third-party payers. Provide exemplary customer service to clinic staff, nurses, and physicians via phone/email. Label, pick, and package prescriptions per Standard Operating Procedures for safe, efficient patient supply.

Adhere to all relevant guidelines, including Provincial College of Pharmacists requirements and safe medication storage. Manage inventory by ordering, maintaining, and organizing supplies. Actively contribute to reviewing pharmacy policies and procedures while preparing medications for shipping in cold chain coolers.

Join a 100% Canadian team with state-of-the-art facilities, collaborative culture, and flexible environment promoting work-life balance. Diverse, inclusive high-growth setting values talent and commitment. Opportunities for learning via Employee Development Program and in-house training.

Requirements

Ability to work independently under direction from the Pharmacist
Scope of practice permitting assistance in compounding
Familiarity with prescription processing and third-party insurance billing
Knowledge of Provincial College of Pharmacists regulatory requirements
Proficiency in inventory management and reconciliation for pharmacy dispensing
Experience handling accounts receivables and payments in pharmacy context
Strong customer service skills for interactions with healthcare professionals via phone/email

Responsibilities

Accurately process prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs
Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email
Label, pick and package prescriptions in accordance with Standard Operating Procedures to ensure supply to patients in a safe, efficient, and accurate manner
Adhere to all relevant guidelines including established Standard Operating Procedures and all applicable regulatory requirements by the Provincial College of Pharmacists
Ensure safe and appropriate storage of medications
Manage inventory and reconciliation, including ordering, maintaining, and organizing appropriate inventory and packaging supplies
Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers, and patients
Prepare medications for shipping, including packing into cold chain coolers, and arrange delivery services/couriers

Benefits

100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
Part of a winning, high-performing team
Collaborative, engaging workplace culture passionate about our people
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where talent and commitment to excellence is valued
High-growth environment with Employee Development Program and in-house corporate training