About this role
Sentrex Health Solutions is a proudly Canadian company providing specialty pharmacy services, customized distribution solutions, patient support programs, and more. The Pharmacy Assistant handles dispensary duties like prescription processing, picking, packaging, shipping medications, inventory management, and administrative tasks. Roles work independently under Pharmacist direction and support the pharmacy team through cross-training as permitted by scope of practice.
A typical day involves accurate processing of prescriptions, following up on insurance billing with third-party payers, and providing customer service to clinic staff, nurses, and physicians by phone or email. Tasks include labeling, picking, packaging prescriptions per Standard Operating Procedures, ensuring safe medication storage, and preparing shipments with cold chain coolers. Inventory reconciliation, ordering supplies, and arranging couriers ensure efficient dispensing.
Join a collaborative, engaging workplace culture passionate about people, with a flexible environment promoting work-life balance. The team values diverse, inclusive talent in state-of-the-art facilities across Canada. Contribute to a high-performing team in a 100% Canadian company focused on patient outcomes.
Thrive in a high-growth environment with opportunities for learning through the Employee Development Program and in-house training. Actively review pharmacy policies and procedures while building relationships with health care professionals and payers. Full-time remote role features 8-hour shifts between 7AM and 7PM, no travel required.
Requirements
- Ability to work independently under direction from the Pharmacist
- Knowledge of dispensary duties including prescription entry/processing, picking/packaging, and shipping
- Familiarity with Standard Operating Procedures and provincial regulatory requirements
- Scope of practice permitting assistance in compounding and other pharmacy tasks
- Experience handling accounts receivables, payments, and inventory maintenance
- Proficiency in answering telephone calls and providing customer service in pharmacy setting
- Cross-training capability across pharmacy areas as required
Responsibilities
- Process prescriptions accurately for all programs/medications, including follow-up on insurance billing issues with third-party payers/patient support programs
- Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email
- Label, pick and package prescriptions in accordance with Standard Operating Procedures
- Adhere to all relevant guidelines including Standard Operating Procedures and Provincial College of Pharmacists requirements
- Ensure safe and appropriate storage of medications
- Manage inventory and reconciliation, including ordering and organizing supplies
- Prepare medications for shipping, including packing into cold chain coolers
- Arrange for delivery services/couriers accurately
Benefits
- 100% Canadian company with locations across the country
- State-of-the-art facilities for high-quality products and services
- Collaborative, engaging workplace culture passionate about people
- Flexible working environment promoting work-life balance
- Diverse and inclusive culture valuing talent and commitment
- High-growth environment with Employee Development Program and in-house training
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