Accuracy Checking Technician - Remote

1w1 week ago

Pharmacy2U

GB · Full-time · £28,080 – £30,000

About this role

Join Pharmacy2U, the nation’s largest online pharmacy with 25 years’ experience helping over 1.6 million patients manage NHS prescriptions from request to delivery. Great Place to Work certified, we prioritize colleague experience in a positive, open, honest environment. As an accredited Accuracy Checking Technician in Digital Health Services, provide essential administrative support for DMS stages 2 and 3.

Engage with patients daily by phone ensuring a supportive, patient-centered approach. Provide administrative support for NMS, DMS, PCS, and other business needs. Uphold high quality standards while supporting day-to-day clinical operations.

Work closely with pharmacy teams, customer service, purchasing, operations, and pharmacists. Operate effectively in a busy environment maintaining accuracy and focus. Contribute to individual and team goals aligned with business objectives.

Foster a workplace culture that is inclusive, collaborative, welcoming, and positive. Benefit from commitment to CPD/training, hybrid working, and extensive perks like 25 days annual leave increasing with service. Play a key role in a world-leading patient-centric digital healthcare provider.

Requirements

Accredited Accuracy Checking Technician registered with the General Pharmaceutical Council
Strong communication skills (verbal and written)
Numerate
IT literate
Ability to maintain accuracy and focus in a busy pharmacy environment
Knowledge of pharmacy services including DMS, NMS, and PCS
Experience providing administrative support in clinical pharmacy operations

Responsibilities

Deliver stages 2 and 3 of DMS Discharge Medication Service within Digital Health Services Team
Engage with patients daily by phone ensuring a supportive and patient-centered approach
Provide administrative support for NMS, DMS, PCS, and other business needs
Uphold all legal, ethical, professional, and company standards
Operate effectively in a busy environment while maintaining accuracy and focus
Contribute to achieving individual and team goals aligned with business objectives
Collaborate with key teams including customer service, purchasing, operations, and pharmacists
Help foster a workplace culture that is welcoming, inclusive, and positive

Benefits

25 days annual leave increasing with service and annual leave buy and sell scheme
Contributory pension
Enhanced maternity and paternity pay
Occupational sick pay
Employee assistance programme and in-house mental health support
Registration fees paid (GPhC etc.)
Commitment to CPD/training
Hybrid working, Blue Light Card, and employee discounts