About this role
Judi Health provides comprehensive solutions including Capital Rx for pharmacy benefit management, Judi Health for health benefit management, and Judi Enterprise Health Platform for claim workflows. In this role, you manage and optimize Medicare prior authorization and appeals processes, ensure CMS compliance, and oversee a team of pharmacists and technicians. Location is Remote for non-local or Hybrid for NYC or Denver area.
You lead creation and maintenance of policies, procedures, and job aids to enhance efficiency, forecast staffing needs, and streamline workflows. Responsibilities include managing regulatory vendor contracts, member and provider communications, and Medicare denial verbiage templates. You assist with IRE and CMS reporting while performing clinical pharmacy functions like prior authorization reviews.
As a people leader, you recruit, onboard, train, and manage Medicare PA and appeals pharmacists and technicians. You actively participate in goal setting, evaluate team performance, and drive adherence to compliance standards including the Capital Rx Code of Conduct. Collaborate with internal stakeholders on utilization management and resolve escalated issues.
Generate comprehensive reports for internal and external stakeholders and work with the Director on projects and initiatives. Together with clients, rebuild trust in U.S. healthcare using scalable, secure platforms. Visit www.judi.health to learn more.
Requirements
- 2+ years of Medicare PA leadership experience
- Experience managing large remote teams
- Deep knowledge of CMS guidelines for coverage determinations
- Expertise in Medicare prior authorization and appeals processes
- Familiarity with IRE and CMS reporting requirements
- Experience overseeing clinical pharmacy functions including override requests
- Ability to investigate and resolve escalated client and partner issues
Responsibilities
- Serve as subject matter expert on Medicare coverage determinations and redeterminations
- Create and uphold policies and procedures for coverage determinations and redeterminations per CMS guidelines
- Write and maintain department-specific job aids and work instructions
- Utilize data to forecast, optimize prior authorization staffing, and streamline workflows
- Recruit, onboard, train, and manage Medicare PA and appeals pharmacists and technicians
- Manage contracts with government, state, and regulatory vendors
- Maintain coverage determination member and prescriber notification letters
- Generate and deliver reports on prior authorization to internal and external stakeholders
Benefits
- Remote work for non-local candidates
- Hybrid option for local to NYC or Denver area
- Work within innovative Enterprise Health Platform
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