Consultative Pharmacy Technician - Hybrid

1w1 week ago

CenterWell

US · Full-time · $43,000 – $56,200

About this role

The Consultative Pharmacy Technician serves as a central resource for medication-related support for patients, pharmacies, and providers. This certified role performs varied activities and moderately complex clinical/operational/customer support assignments. It supports medication adherence, reconciliation, and patient outreach while performing analysis and follow-up on semi-routine assignments.

Daily tasks include supporting medication-related activities such as refill management, medication adherence, and medication reconciliation. The role assists with medication coordination, research, and issue resolution, triaging requests that require pharmacist involvement. It conducts patient outreach to address medication gaps and supports scheduling for pharmacist consultations.

Work applies established guidelines and departmental policies to complete assignments, ensuring accuracy, efficiency, and quality standards within defined workflows. The position operates in a hybrid environment requiring commute distance to Orlando, Florida. Local travel may be required with mileage reimbursed.

Join a caring community passionate about continuously improving consumer experiences. Use skills to make an impact in an organization focused on patient support. Monday to Friday 8AM-5PM schedule supports work-life balance.

Requirements

Candidates need to reside in a commute distance to Orlando, Florida for this HYBRID position
Active Pharmacy Technician or Tech in Training license in the state of Florida
Active Certified Pharmacy Technician (CPhT) credential
Experience as a Pharmacy Technician or call center experience in a pharmacy or related call center setting
Excellent communication skills
Experience using multiple computer applications simultaneously and strong data entry skills
High School Diploma or GED
Positive, proactive attitude with a passion for customer service

Responsibilities

Serve as a central resource for medication-related support for patients, pharmacies, and providers
Support medication adherence, reconciliation, and patient outreach
Perform analysis and follow-up on semi-routine assignments
Manage refill management, medication adherence, and medication reconciliation
Assist with medication coordination, research, and issue resolution
Triage requests that require pharmacist involvement
Conduct patient outreach to address medication gaps
Support scheduling for pharmacist consultations

Benefits

Mileage is reimbursed for local travel
Variety of benefits to promote the best health and well-being of employees and their families
Competitive and flexible packages to give employees a sense of financial security both today and in the future
Blue Cross and Blue Shield coverage